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Our staff members are fully trained in regulatory compliance that affects our industry. We hold quarterly meetings on the right to financial privacy, Fair Debt Collection Act, and Consumer Protection Bureau Act to ensure that your customers are treated fairly, and according to applicable law. We have a published policy statement for disaster recovery, record retention and customer complaints and all staff members have received appropriate training in the performance of their duties under these policies.
Eagle Recovery LLC understands the importance of good communication. We understand that sometimes a new address or place of employment may be good for a short amount of time. Because of this we keep in constant contact with our clients. Our emergency number is answered 24 hours a day to provide you with the best service possible. We also have a full staff on site from 9 am to 7 pm to ensure important services like photos, condition reports, updates and new orders. Please feel free to contact us by phone, fax or email at any time. We would love to show you why so many clients trust our company as their exclusive repossession company in Anniston and its surrounding areas.